Frequently Asked Questions

Q: WHAT KIND OF SERVICES DO YOU OFFER?

For a full list of my services, please visit the individual service pages. 

Visit my Portfolio Page for examples of past work.

Q: WHY SHOULD I CHOOSE YOU OVER THE COMPETITION?

I’m passionate about helping your brand succeed and have the experience to make sure it happens. I’ve worked as an in-house designer for large corporations, at an ad agency and as a freelancer. The combined learning from these three worlds gives me the ability to provide unique insights and a streamlined process that won’t be found elsewhere.

Q: DO YOU DO SMALL PROJECTS?

Yes! No project is too small or too large.

Q: HOW DO I GET STARTED?

Easy – just click the button below and submit the contact form.

 

Q: WHAT IS YOUR PROCESS LIKE?

In general, projects unfold in the following way:

Initial Meeting/Call
Quote/Proposal to Client
50% Payment
Research, Brainstorming and Initial Concepts
Client Review
Revisions to Creative
Final Payment
Final Files Provided

Q: CAN WE TALK ON THE TELEPHONE OR IN PERSON?

Absolutely. If you’re in the Mumbai area I’d love to sit down with you for a coffee and discuss your design needs and answer any questions you may have. For those of you that aren’t local, we can setup a time to talk on the phone or over Skype. It really comes down to whatever you are most comfortable with.

Q: HOW LONG WILL MY PROJECT TAKE TO COMPLETE?

Timing varies from project to project based on the scope of work and client needs. I will of course, always do my best to work within your schedule. Once we’ve agreed on a deadline I will work night and day to ensure that all work is completed on time.

Q: WHAT ARE YOUR RATES?

I wish there was a quick answer for this, but every project has its own variables that effect the price.

There are two types of billing depending on the project:
a) Fixed Rate – per-project price, pre-determined at the start of a project
b) Hourly Rate – billing based on the time spent on your project

I offer free, no-obligation quotes and pride myself on being transparent with pricing. All fees are discussed and agreed upon before starting a project, which eliminates any surprises.

Q: WHAT ARE YOUR BILLING POLICIES?

For all projects I require 50% payment before starting the job and the remainder upon providing the final hi-res files. In terms of forms of payment, I am flexible and accept Cheques, E-transfers.

Q: WHAT IF I AM NOT SATISFIED WITH THE WORK?

Before a project has even started I am working hard to prevent this from happening. This is done by asking questions, a lot of questions and really making sure that I have a complete understanding of your needs. In most cases when a client is unhappy it comes down to bad communication. I take pride in having a process that works and keeps everyone on the same page for the entirety of the job.

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